Operations
Extraction reliability
Canaries, parser versioning, and the honest numbers on extraction success.
We are not selling a parser. We are selling the knowledge that the parser broke before your Monday client report did.
Canaries
Twenty golden prompts with known-good response shapes run every fifteen minutes, per surface, per country. Schema drift raises parser.degraded before customer runs start failing.
What we commit to
- 95% extraction success rate per surface, measured weekly and published.
- Every result carries the parser_version that produced it, so you can re-derive history after a parser change.
- Failed extractions are never billed and never silently returned as zero.
A zero mention_rate and a failed extraction are different facts. We return the second as an error, never as the first.